Know the warning signs. Check casino licensing, complaints and regulatory evidence before you deposit.
A blacklisted casino is an online casino that has been documented for treating players unfairly. That can mean winnings that are never paid, terms that change after you deposit, or complaints that are ignored. Every listing on this site is backed by dated evidence, and every casino gets the chance to reply before a listing is final.
Use this page to check a casino before you put money in. If a casino is not listed, that does not mean it is safe. It only means there is no documented case on file. Treat the checks below as your first step, not your last.
Casinos are blacklisted only when the evidence holds up, and they are removed when the problem is fixed or the listing turns out to be wrong. These are warning signs worth investigating. They may not always be visible before a deposit.
The casino accepts your deposit and lets you play, then delays or blocks the withdrawal when you win. The usual excuses are repeated document requests, security reviews that never end, and a sudden claim that you broke a bonus rule. One slow payout is not enough to list a casino. A pattern across many players and many months is.
Bonus conditions, wagering requirements and withdrawal limits shift after your money is already in. We look at the terms as they were published when you signed up, and at whether the casino applied rules you could not have seen. A casino that rewrites its terms to avoid paying a winner is a serious problem.
A casino targeting players in Great Britain must hold the appropriate Gambling Commission licence. An unlicensed site may leave you without the protections and dispute routes available through that licensing system. We record which licence a casino claims to hold and whether the claim checks out. A missing licence name, or a name that does not match the public register, is a warning in its own right.
Support stops replying, tickets are closed without an answer, or the casino refuses to give you its complaints procedure. A casino that will not engage with a complaint is a risk even before any money is involved, because you have no way to fix a problem if it happens.
Casinos leave the blacklist when they fix a problem or when we find our evidence was wrong. We note every change so the information stays fair and current. Nobody can pay to be listed or removed.
If you play from the UK, there are checks you can do yourself in a few minutes, before you deposit. None of them needs an account or any payment. These checks can reveal warning signs, but they cannot guarantee that a casino is safe.
0 / 3 CHECKEDCasinos that offer gambling to people in Great Britain must hold a licence from the UK Gambling Commission. The Commission keeps a public register where you can search the operator’s name and see whether the licence is active. Look at the footer of the casino’s site, find the company name and licence number, then check that they match. If the site names no licence, or the details do not match, treat that as a warning and stay away.
Search the casino’s name together with words like withdrawal, complaint or not paying. Look for patterns over several months and from different people, not one angry post. Check whether the casino replied and whether the issue was resolved. A casino with many unanswered complaints is a different case from one with a few resolved ones.
Start with the casino’s own complaints procedure and keep copies of everything you send and receive. For an eligible unresolved dispute with a Gambling Commission-licensed operator, an approved independent dispute resolution service is free after eight weeks or an earlier final response. An unlicensed casino may not offer that route, and recovery is uncertain. That is why checking before you deposit matters so much.
We do not list a casino because of one bad review. A listing needs documented evidence, a dated timeline and a fair chance to reply. The aim is a casino blacklist that players and casinos can both trust.
Every casino on the site has one of four statuses. Under review means a report has reached us and we are checking it, and no accusation is made at this stage. Blacklisted means the evidence is documented and the casino has had the chance to reply. Resolved means the casino fixed the problem and we have confirmation. Removed means the listing was wrong or the evidence did not hold up.
We look for repeated, documented problems, such as unpaid withdrawals, terms that changed after a deposit, operating without the licence a casino claims to hold, and complaints that were ignored. Each listing shows the dates and the evidence behind it. We use measured wording such as reported and documented, and we never state more than the evidence shows.
A listing is not permanent. If a casino pays what it owes, corrects its terms or shows that our evidence was wrong, it can send us proof using the details in the right of reply section on this page. We review it, update the status and record the date of the change. We never charge for removal.
The difference between a casino that ends up on a blacklist and one that keeps its players happy is rarely a single big failure. It is usually a set of small signs that show up before you deposit. Here is how the two compare on the things that matter most, so you can judge any casino yourself.
A trusted casino names its licence and its owner clearly, usually in the footer, and the details match the public register of the regulator that issued the licence. A blacklisted casino often hides the company behind the site, shows a licence number that cannot be found, or points to a licence that does not cover players in your country. Before you deposit, find the company name and check it yourself.
A trusted casino states its withdrawal times and limits in plain language and pays within the time it promises. Delays happen, but they come with an explanation and an end date. A blacklisted casino delays payouts without a reason, asks for the same documents again and again, or finds a new problem with your account only after you win.
Trusted casinos publish their terms, keep them stable and apply them the same way to every player. Bonus conditions are easy to find before you accept. A blacklisted casino hides key conditions, changes them after you deposit or uses them as a reason to cancel a winning balance. If a bonus rule only becomes visible after you win, treat that as a warning.
A trusted casino answers messages, publishes a complaints procedure and names an independent body you can turn to if it cannot solve a problem. A blacklisted casino lets tickets sit unanswered, closes them without a reply, or refuses to explain its decisions. How a casino handles a small problem can indicate how it may handle a bigger one.
A trusted casino offers deposit limits, time-outs and self-exclusion, and makes them easy to find. Missing or hard-to-use protections are warning signs worth investigating. They do not, by themselves, establish why an operator acts this way or how it will handle a complaint.
Find the licence and owner details and check them against the register. Read the withdrawal and bonus terms from start to finish. Search for the casino’s name with the words complaint and withdrawal and read the most recent results. Send support one question and see how quickly and clearly they answer. If a casino fails any of these, do not deposit. If it passes all four, you have lower risk, not zero risk, so keep your deposits small and your limits low.
Below are documented historical regulatory actions alongside the casino names supplied for this comparison. The featured names are not recommendations: their exact domains, licence evidence and commercial terms still need verification. A casino that is not on a blacklist is not automatically safe, so always run the checks in the section above before you deposit.
No UK Gambling Commission licence evidence has been supplied for the casinos in the second table. The jurisdiction labels are supplied claims, not verified gambling licences. Do not assume that Great Britain licensing protections, an approved dispute service or GAMSTOP coverage apply.
| Casino / historical domain | Operator at the time | Dates | What happened | Licence status / source |
|---|---|---|---|---|
| Bet St Georgebetstgeorge.com | Bet St George Ltd | 28 Aug / 4 Sep 2026 | Suspension over suspected social-responsibility and AML failings; licence then surrendered. | Licence surrenderedUKGC notice |
| BresBetbresbet.com | BresBet Ltd | 28 Aug / 4 Sep 2026 | Suspension over suspected social-responsibility and AML failings; licence then surrendered. | Licence surrenderedUKGC notice |
| Cashmocashmo.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| mFortunemfortune.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| mFortune Casinocasino.mfortune.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Mr Spinmrspin.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Pocketwinpocketwin.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Dr Slotdrslot.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Slot Factoryslotfactory.com | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Jammy Monkeyjammymonkey.com | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Casino 2020casino2020.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Bonus Bossbonusboss.co.uk | In Touch Games Limited | 1 / 5 Sep 2023 | Licence suspended, then surrendered. See shared operator record. | Licence surrenderedUKGC notice |
| Stakersstakers.com | Stakers Limited | 4 Mar 2020 | Licence suspended pending a compliance investigation. | Historical suspension; current status unverifiedUKGC notice |
The suspension notices describe regulatory concerns or suspected breaches, not criminal convictions. These dated operator records do not establish the present ownership or trading status of a similarly named website. This table is not exhaustive. Genesis Global is not in the table: its suspension was lifted on 14 October 2020, but the Commission subsequently announced a GBP 3.8 million penalty on 27 January 2022. Lifting a suspension does not erase enforcement history.
UKGC: Genesis Global enforcement historyThe mFortune entries refer to separate historical domains under one operator, not two independent enforcement cases. Current ownership and trading status have not been established for these historical brands.
Verification pending for every featured casino. Exact domains, operator identities and licence records have not been supplied. A country name is not proof of a gambling licence. No offer or payment information has been verified; these entries are not endorsements.
| # / Casino | Jurisdiction supplied (not verified) | Wagering | Withdrawal time | Minimum deposit |
|---|---|---|---|---|
| 1Zizobet | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 2Wildies | AnjouanUnverified | Not supplied | Not supplied | Not supplied |
| 3Cosmobet | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 4WinBeast | Costa RicaUnverified | Not supplied | Not supplied | Not supplied |
| 5Velobet | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 6SlotoSport | Costa RicaUnverified | Not supplied | Not supplied | Not supplied |
| 7Lilu Casino | Not shownUnverified | Not supplied | Not supplied | Not supplied |
| 8Trixino | AnjouanUnverified | Not supplied | Not supplied | Not supplied |
| 9Spin Polo | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 107Gear | Costa RicaUnverified | Not supplied | Not supplied | Not supplied |
| 11Bravo | Not shownUnverified | Not supplied | Not supplied | Not supplied |
| 12Betmac | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 13CleanWins | Costa RicaUnverified | Not supplied | Not supplied | Not supplied |
| 14Smash Casino | AnjouanUnverified | Not supplied | Not supplied | Not supplied |
| 15Truststake | CuraçaoUnverified | Not supplied | Not supplied | Not supplied |
| 16Daytona Spin | Costa RicaUnverified | Not supplied | Not supplied | Not supplied |
| What to check | Dated regulatory cases | Casinos we feature |
|---|---|---|
| Regulator | UK Gambling Commission, for the dated actions above | Jurisdiction claims only; regulator and licence not verified |
| UK Gambling Commission licence | Historical licence; later status is shown per operator | Not verified; no licence evidence supplied |
| Regulator action on record | The dated actions above are documented | Not checked; no clean regulatory record is claimed |
| UK dispute service available | Depends on the licence, dispute and date; check the provider | Not verified; do not assume coverage |
| GAMSTOP participation | Coverage must be checked for the relevant operator and date | Not verified; do not assume coverage |
| Status | Historical licence events, not a current brand-status audit | Current operating status unverified |
The comparison shows one thing clearly: a casino with no regulator action against it is not the same as a casino with UK protections. Licensing, complaints handling and your own checks matter more than any list.
Casinos can also blacklist players. This is a different thing from our blacklist of casinos, and it matters if you have just had an account closed or a withdrawal refused. A casino player blacklist is the casino’s own list of customers it will not serve.
Yes. A casino can close your account and refuse your business, but it must follow its own terms and the rules of its licence. Reasons can include suspected bonus abuse, breaking a rule in the terms, failing identity checks, and using more than one account. Being banned does not always mean you did something wrong, but you are entitled to ask why.
A ban is the casino’s decision. Self-exclusion is your decision, made to stop yourself gambling. Self-exclusion through GAMSTOP covers online operators licensed in Great Britain and is not a punishment. If you have excluded yourself, do not try to get around it. Licensed operators must take reasonable steps to prevent self-excluded players from gambling. The protection is there for a reason.
Ask the casino for the exact reason in writing, quote the clause it relies on and keep every reply. If the casino will not explain, raise a complaint through its complaints procedure. If your balance is being held, ask for the closing balance to be paid out. For an eligible unresolved money dispute with a Gambling Commission-licensed operator, its approved independent dispute service may be able to consider the case after eight weeks or an earlier final response. Not every account-closure decision falls within that service’s remit.
Not every bad casino is a real casino. Some sites exist only to take deposits and disappear. Learn the patterns so you can spot online casino scams before you lose money.
Be careful with any casino that shows no licence name or number in the footer, or a licence name that does not match the public register. Be careful when the owner or company name is hidden, when the terms are missing, vague or copied from another site, or when support is only a chat widget that disappears when you complain. Pressure to deposit quickly, or to pay only in crypto, is another strong signal. One of these signs can have an innocent explanation. Several together are a reason to walk away.
A bonus with extreme wagering requirements, hidden maximum win limits or a rule you can only find after you win is a trap. Read the bonus terms before you accept, and take a screenshot of them. If the offer sounds too generous, ask what the casino gets out of it.
Scam sites copy the look of real casinos and use similar web addresses. Always type the address yourself or use a bookmark. Never click a casino link from an unexpected message, and never share your card details anywhere other than the cashier page of a site you have checked.
If a casino treated you unfairly, email us at [contact address to be added]. We review every report and never publish your personal details. The most useful reports include the casino’s name, what happened, the dates, and any screenshots or messages you kept. Account numbers and personal details are removed before anything is published.
Editorial contact address pending. This preview cannot receive reports, replies or attachments.
If we have listed your casino, you have the right to reply. We publish your reply next to the evidence, and we update the listing if you show it was wrong. Email us at [contact address to be added] and tell us who you are, which listing you are replying to and what you want us to correct, and include any proof you have.
Editorial contact address pending. This preview cannot receive reports, replies or attachments.
It is a casino that has been documented for treating players unfairly, with dated evidence behind each listing.
Read the sections above, then check the casino’s licence, terms and complaint history before you deposit. If you cannot find a licence, do not deposit.
No. It only means we have no documented case. Always check the licence yourself.
It depends. If the casino is licensed in Great Britain, use its complaints procedure and, for an eligible unresolved dispute, the independent dispute service it names. If it is unlicensed, recovery may be harder; tell your bank what happened and seek appropriate advice.
We need documented evidence, a dated timeline and a fair chance for the casino to reply.
Yes. It can email proof using the details in the right of reply section. Removal is always free.
No casino can pay to be listed or removed. The About Us page explains how the site is funded.
Gambling should stay fun. If it stops being fun, free help is available. Only play with money you can afford to lose, set a limit before you start and take breaks. You must be 18 or over to gamble at an online casino.
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